.NET & Funky Fresh



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A Follow-up to my Azure Panic Attack

In this post, I panicked a bit about an email I received from The Azure Team ;)  In short, the email said that my storage account was going to be deleted on November 3rd if I didn’t migrate it to the new servers.  I received the email around 6pm on November 2nd.  Yikes! I feared that we might lose all of Silver Arcade’s assets.  After a bit of research, I discovered that I should have received a similar email warning me about this change several months ago. Something went wrong somewhere, somehow. In any case, I managed to get all of our data backed up using Cloud Storage Studio which Bill Reiss had recommended to me.  While I was doing this, I was frantically trying to get into contact with someone from the Azure team. I emailed Steve Marx. He responded quickly and had a plan of action. We had a short email exchange and within a couple hours I was in contact with the right people. The Azure Team to the rescue! Once the team was made aware of my situation, they offered to migrate my data for me. Awesome! While I started out the evening in a bit of a panic, the Azure team restored my confidence. They treated me well and met my needs with excellence. Thanks for being committed to your customers!

Posted 11-08-2009 4:25 PM by Rob Eisenberg



Davy Brion wrote re: A Follow-up to my Azure Panic Attack
on 11-09-2009 12:27 PM

what i'm wondering is if anyone else in the same situation, but without a recognizable name and blog, would've been as lucky

Rob Eisenberg wrote re: A Follow-up to my Azure Panic Attack
on 11-09-2009 12:44 PM

I cannot say for sure. Though, Steve Marx told me that they had "planned" for this type of scenario.

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